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Activity Band steps count not resetting

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Activity Band steps count not resetting

Postby Username_____ » Mon Nov 02, 2015 10:28 pm

When I go to bed, The next morning when I wake up, it still says that I've done the same amount of steps I did yesterday. The band won't reset the step count and its really annoying! Please help!
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Joined: Mon Nov 02, 2015 10:23 pm

Re: Activity Band steps count not resetting

Postby club_admin » Tue Nov 03, 2015 4:24 pm

Try restarting it.

* turn off the Bluetooth on your smart device first
* reset the activity monitor by holding down the button on the wrist band for around 10 seconds
* then reconnect the wristband with the App again.

If it doesn't help, better email to [email protected] for further assistance.
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